Runescape Knowledge Base

Runescape knowledge base has been updated in the latest overhaul by Jagex to make it more accessible and more used by all players. The idea of the knowledge base has come about mainly due to the fact that so many fan sites have been developed over the years that addresses things that Jagex had not previously catered for.

Jagex obviously stepped up efforts at improving their overall customer service by incorporating the knowledge base into their main runescape site. This gave many players a basic understanding of many of the different features in the game, and it made runescape much easier to play in effect.

The ideal situation, from a fan sites' point of view would have been if Jagex had endorsed some of the actual fan sites as official help sites instead of developing their own solution. Obviously I would have much preferred my own runescape help site to have featured in an official list of endorsed help sites, alas Jagex didn't make this happen.

Anyway, the update in the knowledge base is merely showing continued support by Jagex to address many issues not covered ingame itself. The runescape faq is much more prominent as well as combined with the new feature of article of the week, the new knowledge base will help players out more.

Overall, some fan sites may lose out on some of their audience but it will help reduce any runescape scams if players use the knowledge base or some of the more reputable help sites to get their queries answered.

Players wishing to compile their own runescape faq can register on any decent help site and either add to the existing guides or create their own guides if permitted. In the long term, sharing knowledge about the game on good sites helps everyone get more out of the game.